AI-Agents for Customer Service Representatives in Internal Communication working with Front
Answer team questions, send notes, open channels. Every one is ready to run, and you can adjust it in plain language.
Hand Off Escalated Cases
Notify the former case owner who now has the escalated case.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Works with
26 tools
26 tools
Draft First Chat Replies
Draft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Works with
22 tools
22 tools
Draft Email Replies
Draft a customer reply or focused question from the full thread.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
Works with
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