AI-Agents for Customer Service Representatives in Internal Communication working with ClickSend SMS
Answer team questions, send notes, open channels. Every one is ready to run, and you can adjust it in plain language.
Hand Off Escalated Cases
Notify the former case owner who now has the escalated case.
Your specialists get the customer's request and a clear next step, while former owners know who took over the case.
Works with
26 tools
26 tools
Draft Text Replies
Draft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Works with
15 tools
15 tools
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