Check purchase facts, compare invoices, request missing proof. Every one is ready to run, and you can adjust it in plain language.
Draft a customer reply in the conversation for review before sending.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Draft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.