AI-Agents for Customer Service Representatives in Evidence Checking working with Help Scout
Check purchase facts, compare invoices, request missing proof. Every one is ready to run, and you can adjust it in plain language.
Put checked PDFs beside HTML files in customer cases.
You get a PDF you can share and print on the support case after its text and layout pass checks.
6 toolsDraft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsDraft a customer reply in the conversation for review before sending.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
9 toolsAdd image findings and suggested next steps to support tickets.
Give your support team a clear read on customer images, with visible clues and a suggested next step in a private ticket note.
5 tools
