Check purchase facts, compare invoices, request missing proof. Every one is ready to run, and you can adjust it in plain language.
Draft a customer reply in the conversation for review before sending.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.
Add image findings and suggested next steps to support tickets.
Give your support team a clear read on customer images, with visible clues and a suggested next step in a private ticket note.