AI-Agents for Customer Service Representatives in Customer Messaging working with Google Contacts
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Send approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
23 toolsDraft replacement replies from orders and rules for rep review.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
34 toolsResolve menu questions and turn customer chats into order tickets.
Your WhatsApp food orders become kitchen tickets when details and receipts are clear. Customers get answers and updates in the same chat.
6 toolsSend team replies and files back to the customer's chat.
Answer WhatsApp chats from private Slack channels. Your team sees customer messages and attachments where they work.
9 toolsPut customers' spoken requests in tickets for reps to read.
Read spoken customer requests right on the ticket. Your team gets the full transcript in a private note, without replaying the recording.
10 tools
