Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.