Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft diner thank-yous using confirmed recent orders.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Check unfamiliar diner reviews against orders and draft careful replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Draft replies to poor diner reviews using confirmed complaint emails.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft diner review replies for the owner to approve.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Draft replies to diner reviews for the right restaurant manager.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Draft replies to diner reviews using matching service notes.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Draft first answers to diners' chat questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft replies to dining complaints using visit notes and recovery guidance.
Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.
Draft replies to diner complaints and flag urgent service issues.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.