AI-Agents for Customer Service in Customer Support working with Square

Draft five-star thank-yous using verified customer purchases.

Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.

Works with16 tools

Draft replacement replies from customer orders for team review.

Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.

Works with34 tools

Draft complaint replies using order facts and team guidance.

Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.

Works with11 tools

Use appointment details to answer customer chats or hand them off.

Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.

Works with12 tools

Leave refund reply drafts in the support inbox for team review.

Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.

Works with19 tools

Answer store chats and pass unclear cases to support staff.

Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.

Works with17 tools