AI-Agents for Communications in Product Feedback working with monday.com

Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.

Draft Unrecognized Review Replies

Draft calm public replies while keeping customer details private.

You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.

Works with8 tools
Draft Negative Review Replies

Draft a public reply that acknowledges the review without sharing visit details.

Get a thoughtful reply to a bad review, with your visit report checked and a private next step ready for your review.

Works with7 tools
Draft Negative Review Replies

Draft public replies that leave private complaint details out.

Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.

Works with7 tools
Draft Review Replies

Draft owner review replies for approval before they go public.

Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.

Works with6 tools
Draft Review Replies

Prepare public review replies for owner approval.

Get personal replies to new verified reviews, with purchase and support context beside each draft for your approval before posting.

Works with5 tools
Draft Review Replies

Draft public replies to reviews for local manager review.

Your location managers get replies tailored to customer comments and local services, ready to check before posting.

Works with24 tools
Log New Reviews

Track new public reviews in a log for reputation research.

Get new public reviews in your research log and inbox after each morning scan, without duplicate emails for reviews already logged.

Works with5 tools
Track Organization Posts

Watch outside announcements that may shape your messages.

Get a Thursday email showing new and edited announcements from the public organization pages you follow, with dates and links to the posts.

Works with24 tools
Track Public Page Posts

Keep public organization updates together for message planning.

Your shared feed shows new and edited posts from the public pages you request, with dates and direct links.

Works with17 tools
Draft Bad Review Replies

Draft calm public responses without sharing private details.

Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.

Works with
Scan Watched Feeds

Surface post changes from the public accounts the team follows.

Catch new and edited posts from the public accounts you follow, with links and a clear list of feeds that need a manual check.

Works with
Scrape Public Reviews

Track negative public reviews for the companies you cover.

Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.

Works with
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