AI-Agents for Customer Support Coordinators in Customer Messaging working with Brevo

Route flagged support chats to teammates and send owners the handoff links.

Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.

Works with32 tools

Send each proposed reply to the teammate assigned to the customer thread.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Open tickets with chat context when help articles fall short.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools

Answer routine chats and pass open questions along with their history.

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

Works with4 tools

Answer routine visitor questions and flag chats needing a person.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Leave chat handoffs with the exact question staff must check.

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools