AI-Agents for Customer Support Coordinators in Customer Messaging working with ClickSend SMS
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Escalate Customer Chats
Route flagged support chats to teammates and send owners the handoff links.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
Works with
32 tools
32 tools
Request Email Reply Approval
Send each proposed reply to the teammate assigned to the customer thread.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Works with
24 tools
24 tools
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