Agents help Account Managers stay close to clients as their needs change.
Send approved absence replies to clients and flag urgent account needs.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Post signed agreement terms and a file link for the account team to review.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Book client check-ins and confirm the meeting by email.
Get meeting requests booked when the time is open, plus answers to schedule questions in the same email thread.
Flag client meeting invitations that overlap account commitments.
See a meeting clash before you reply, with a private email showing the invitation and any overlapping work commitments.
Draft client answers using approved account details and email history.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Send clients draft video briefs with questions about open choices.
Your team gets a draft video brief from the client's intake packet. Your client gets clear questions about choices still open.
Send each new client a welcome with project details and a shared folder.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Welcome signed clients and receive a copy of each message.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Label client questions needing a reply and account updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Mark urgent account emails and sort client updates by topic.
Your inbox shows email topics and importance, making client, supplier, and team requests easier to follow up.
Sort client emails and flag requests needing quick attention.
Your work inbox shows clear categories, with urgent or customer-facing requests easy to find under Needs Attention.