Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Write caption options for planned food photos and short videos.
Get three social media caption options by email for your planned photo or short video, with a recommended hook that fits your message.
Draft thank-yous for diner reviews and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Prepare supplier orders when ingredient stock runs low.
Keep stock balances current and supplier orders ready for review. Once you approve an order, the email goes out and its send details stay with the order.
Draft replies to diner reviews for the right restaurant manager.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Answer common diner questions in DMs and flag exceptions to the owner.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Answer common diner questions with approved replies and flag exceptions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Take pizza orders by text using the current menu.
Your pizza chatbot answers menu questions, takes confirmed orders, and shares the latest status from your order list.
Draft first answers to diners' chat questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer menu and hours questions from the restaurant's published pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.