Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Watch public announcement listings and email changes for client review.
See what's new across the website sections you watch, with a table of listings and an email that flags changes or pages needing a closer look.
Tell PR clients who covers their account and flag urgent media requests.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to media inquiries and pass deadlines to the covering teammate.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Prepare client social copy from team notes for reviewer approval.
Get a social media caption from your team's rough ideas, ready for your reviewer to approve by email before anyone posts it.
Welcome new PR clients with their project details and shared file link.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Welcome new PR clients with their agreed scope and shared folder link.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Flag changes in client and peer announcements for account teams.
Get a Thursday email showing new and edited announcements from the public organization pages you follow, with dates and links to the posts.