Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Check product pages and email shoppers when sold-out items return.
Your shoppers get a back-in-stock email after a confirmed return, and your team sees which requests still need attention.
Prepare marketplace review replies for seller approval.
Get a review reply to approve, with a separate note on any order issue to handle before you post.
Record new product page sellouts for storefront review.
Get an email when a monitored product sells out, with its page link ready for your merchandising team to review promotions.
Match store promotions to shoppers' interests in a weekly email.
Your weekly product newsletter features offers that fit subscribers' interests, with the copy and delivery results ready for you to review.
Send queued shopper texts and see delivery results beside each profile.
Your team can queue personalized texts for a scheduled send and see which numbers need follow-up afterward.
Reply to shoppers using current listings and verified orders.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Use current store listings to suggest available products in chat.
Shoppers get product suggestions in website chat, with links to current options and buying terms. Your team takes questions that need a decision.
Draft online order replies from the latest fulfillment email.
Your rep gets a cancellation reply draft based on the latest emailed order update and your terms, with anything uncertain flagged before sending.
Answer shopper questions in chat with current product sources.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.