Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.
Log incoming customer problems and alert the team to urgent ones.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Answer routine support chats and email the owner a copy of each reply.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
Reply to customer DMs from the answer guide and flag cases needing help.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Send approved replies to customer messages and flag follow-ups.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Answer routine customer calls and surface questions needing a person.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.