Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.
Draft responses to new reviews without promising unapproved remedies.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Prepare public responses to guest reviews for host approval.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Log new and edited public reviews with links to each source.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Draft measured public replies and flag urgent complaints.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
Spot new negative reviews in the weekly reputation log.
Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.