Hold possible duplicate invoices, link repeat quotes, check purchase forms. Every one is ready to run, and you can adjust it in plain language.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Email each new public review for reputation tracking.
Get new public reviews in your research log and inbox after each morning scan, without duplicate emails for reviews already logged.
Answer public comments and hold sensitive ones for review.
Your company Page stays responsive to new comments. Your community manager sees replies and held comments in a shared sheet.
Track new and edited public reviews across watched pages.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Log new and edited public reviews with links to each source.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Address public criticism and surface concerns needing human follow-up.
Your clear, unanswered critical comments get a relevant reply, while your community lead sees which issues need personal attention.
Spot new negative reviews in the weekly reputation log.
Your team gets a weekly log of new public reviews, with sentiment labels that make unhappy customers easier to spot.