Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.
Check unfamiliar reviews and prepare drafts for owner approval.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Prepare poor review replies with open questions for approval.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Prepare replies to local reviews for owner approval.
Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.
Receive a draft reply to review before answering a location's customer.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
See new and edited reviews for watched business locations.
See new and edited customer reviews in one table, with ratings and links back to the source page.
Flag serious service complaints while drafting review replies.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
See new and changed reviews for the locations you oversee.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.