Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Pass unclear shopper requests to the team with context.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.
Send unclear visitor chats to the team with earlier messages attached.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.