Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Answer routine visitor questions and flag chats needing a person.
Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.
Leave chat handoffs with the exact question staff must check.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.