Agents help restaurants stay responsive to diners and keep service moving.
Send approved customer DM answers and flag questions needing a personal reply.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Send approved answers in page conversations and flag unclear questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Draft a reply to review before answering a customer's message.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Handle common phone questions and share calls needing a personal reply.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Resolve menu questions and turn customer chats into order tickets.
Your WhatsApp food orders become kitchen tickets when details and receipts are clear. Customers get answers and updates in the same chat.
Draft replies from prior messages when page questions need answers.
Your page manager gets private reply drafts to review, plus a clear status when your team already answered the question.
Draft answers to new customer chats from approved wording.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer common visitor questions with page links and flag gaps for review.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
Draft answers to customer DMs using your team's approved guide.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.
Draft careful replies to complaints about poor service.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.