Agents help veterinary practices manage client visits and give care teams more time with animals.
Reply to booking requests in chat with available times.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Reply to booking requests with confirmed appointments or open times.
Your clients get confirmed appointments and meeting links, or available times when their requests conflict with your schedule.
Handle common phone questions and share calls needing a personal reply.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Answer common WhatsApp questions from approved support answers.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
Get common text questions answered and take over unclear ones.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Reply to scheduling questions by text using the customer's current booking.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Reply to appointment questions using the customer's recorded details.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.