AI-Agents for Customer Service Representatives in Client Services working with Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Reply to booking requests in chat with available times.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
29 toolsEmail a proposed answer beside the customer's message for review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
24 toolsSend approved chat replies and surface questions needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsSend approved acknowledgments while the assigned teammate is away.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 tools
