AI-Agents for Customer Service Representatives in Client Services working with Telegram

Send customers a ticket link and short summary after they ask for help.

Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.

Works with34 tools

Record why a customer's complaint needs prompt attention on the ticket.

Your service lead sees why an urgent customer complaint needs attention. The message includes ticket history and a link.

Works with13 tools

Draft answers to customer messages with facts to confirm.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools

Draft answers to customer texts using the recent exchange.

Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.

Works with15 tools