AI-Agents for Customer Service Representatives in Client Services working with RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Acknowledge Portal Requests
Send customers a ticket link and short summary after they ask for help.
Your customers get a reply with their ticket link after a confirmed match. Your support team hears about requests that need attention.
Works with
34 tools
34 tools
Draft Text Replies
Draft answers to customer texts using the recent exchange.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Works with
15 tools
15 tools
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