Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Pull decisions and deadlines from long project email threads.
Get the decisions and next steps from a long email thread in your private work chat, without rereading the whole conversation.
Reply to project emails and alert the backup to deadlines during leave.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Send project welcomes once the client brief and folder link are ready.
Your new clients get a welcome email with their project details and shared folder link. You see confirmation or the details needed first.
Send new project clients their first steps and shared folder link.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Label project requests needing attention and updates by purpose.
Spot emails that need a reply or other attention, while your remaining inbox messages get labels that explain their purpose.
Flag overdue project actions for organizer follow-up.
Your team gets due date reminder emails before work slips, and you get a linked list of overdue and unassigned action items.
Email project managers a current list of overdue assignments.
Your team gets email reminders before action items are due, and you get a linked list of overdue work to follow up.