AI-Agents for Customer Service Managers in Escalations working with Intercom

Answer website chat questions and pass unsupported ones to the team.

Your visitors get clear answers in chat, with context from earlier messages and a source link for current facts.

Works with10 tools

Flag overnight replies that need the team's review.

Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.

Works with4 tools

Flag support threads that need a person to answer.

Questions your guide covers get answers in the original email thread. Your team sees which ones need review.

Works with6 tools