AI-Agents for Customer Service Managers in Customer Experience in Escalations working with Intercom

Send proposed customer replies with the original email for approval.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Route questions without a supported answer to the service team.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Answer repeat chats and open tickets for questions needing staff.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools