AI-Agents for Customer Support Coordinators in Customer Experience in Escalations working with Intercom

Send each proposed reply to the teammate assigned to the customer thread.

Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.

Works with24 tools

Flag unanswered chat questions with the missing page detail.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools

Open tickets with chat context when help articles fall short.

Your visitors get linked answers in website chat, while questions your articles cannot settle go to your support team.

Works with12 tools