Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.