Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Turn traveler reviews into personal reply drafts for approval.
Get specific review replies in your inbox, with complaints flagged and uncertain booking details called out before you decide what to post.
Turn sparse positive reviews into personal replies for approval.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Compare unclear review claims with customer and transaction records.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Put a proposed reply beside each customer email for the assigned reviewer.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
Turn positive customer reviews into replies for owner approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Draft review replies that address feedback at each location.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.