Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Keep member DMs answered from the guide and flag questions beyond it.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Answer common customer questions and flag sensitive messages.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
Draft guidance-based replies to questions from members.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft answers to member messages for review in the thread.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Draft replies to community messages for team review.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.