Agents help Receptionists keep front desk requests moving.
Answer routine phone questions and pass callback details to the front desk.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Put incoming voice messages in chat for the person covering the desk.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
Answer common appointment texts and flag questions for front desk staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Email clients their approved appointments with a link to check details.
Your clients get a personal appointment confirmation email after staff agree on a booking, with a link to check the details.