AI-Agents for Receptionists in Front Desk working with Chatwork

Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.

Confirm Booking Requests

Answer booking chats with a confirmation or another-time request.

You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.

Works with12 tools
Answer Routine Calls

Answer routine phone questions and pass callback details to the front desk.

Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.

Works with11 tools
Find Staff Booking Link

Give coworkers the right staff booking link to pass to callers.

Your colleagues get a direct booking link they can forward, with the meeting type clear before an invitee books.

Works with5 tools
Answer WhatsApp Questions

Answer WhatsApp questions about hours and services for the front desk.

Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.

Works with7 tools
Book and Cancel Appointments

Confirm client bookings in chat against the appointment calendar.

Your clients can book, cancel, or check appointments in a Telegram chat, while your calendar stays current.

Works with9 tools
Draft First Chat Replies

Draft first answers to incoming front desk chats for review.

Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.

Works with22 tools
Answer Website Chat Questions

Answer visitor questions about services and hours from site pages.

Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.

Works with8 tools
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