Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Answer booking chats with a confirmation or another-time request.
You can handle booking requests in chat without checking the sheet by hand. Requesters get a confirmation or a clear next step.
Draft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.