Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.
Draft first answers to new inquiries for owner review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Answer initial service questions and flag gaps for a person.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.