AI-Agents for Receptionists in Customer Messaging
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Book waiting customers into open times and send their confirmations.
Your staff's waitlist requests become booked appointments when customers' preferred times match openings on the chosen staff calendar.
4 toolsConfirm booking requests and send clients their appointment details.
Your clients and staff get a confirmed appointment time and purpose when a booking request fits your service and staff calendar.
Check new bookings and ensure visitors receive confirmation emails.
See new bookings with the client's note on your calendar, and catch missing confirmation emails before they leave a visitor guessing.
Confirm visit times by text and pass exceptions to the coordinator.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Draft front desk replies with visit times and arrival details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
8 toolsDraft first answers to incoming front desk chats for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
22 toolsAnswer WhatsApp questions about hours and confirmed appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.
12 toolsSend visit confirmations so patients can review or change bookings.
Patients get appointment confirmation emails with visit details and a change link. Your coordinator hears about messages that cannot go out.
Answer visitor questions about services and hours from site pages.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsEmail clients their approved appointments with a link to check details.
Your clients get a personal appointment confirmation email after staff agree on a booking, with a link to check the details.
