Spot call themes, classify reviews, rank product ideas. Every one is ready to run, and you can adjust it in plain language.
Pair diner feedback with a personal reply for approval.
You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.
Write review replies that address each guest's praise or concern.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Track new and changed guest reviews for each watched property.
See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.
Draft guest complaint replies and flag urgent service issues.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.