Check reviewer assignments, route requests, flag exceptions. Every one is ready to run, and you can adjust it in plain language.
Write review replies that address each guest's praise or concern.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Draft guest complaint replies and flag urgent service issues.
Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.
Draft replies to guest texts using approved wording.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.