AI-Agents for General Managers in Customer Experience working with monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Draft Unrecognized Review Replies

Check unfamiliar reviews and prepare drafts for owner approval.

You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.

Works with8 tools
Draft Negative Review Replies

Prepare poor review replies with open questions for approval.

Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.

Works with7 tools
Draft Review Replies

Prepare replies to local reviews for owner approval.

Your replies to new reviews are ready to check beside the originals, with customer email history used only when you confirm the match.

Works with6 tools
Draft Review Replies

Receive a draft reply to review before answering a location's customer.

Your location managers get replies tailored to customer comments and local services, ready to check before posting.

Works with24 tools
Capture Review Changes

See new and edited reviews for watched business locations.

See new and edited customer reviews in one table, with ratings and links back to the source page.

Works with4 tools
Draft Restaurant Review Replies

Flag serious service complaints while drafting review replies.

You get personal restaurant review replies to consider each morning, with visit context when it fits and questions for you to settle.

Works with5 tools
Draft Restaurant Complaint Replies

Draft replies that flag recovery decisions needing a manager.

Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.

Works with5 tools
Track Map Reviews

See new and changed reviews for the locations you oversee.

See new and changed map reviews across your locations in a dated table, with links back to the reviews and notes on scans that need attention.

Works with
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