Agents help Account Managers stay close to clients as their needs change.
Reserve travel before onsite client meetings.
Your calendar shows time to reach in-person appointments, with an arrival buffer and visible conflicts when plans overlap.
Draft client proposals from account needs and approved prices.
Your client proposal starts as a draft in your chosen template, with the buyer's needs and approved prices ready for your review.
Add joining links to booked client account reviews.
You and your client get the same joining link in the updated invitation for a video appointment.
Schedule client follow-up texts and see what was actually sent.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Open a support case for each flagged customer problem and log its number.
Customer problems reach your support queue, and the case number appears on the account for easy follow-up.
Send approved client agreements and confirm each request on the intake.
Your client agreements go out for signature after intake approval, and the intake owner can see who received the request and whether it was sent.
Keep client meeting decisions and follow-ups together for the team.
Your team gets a searchable meeting note with decisions and follow-ups. The recording link stays with the details in your shared notes library.
Resend current client meeting invites when a contact loses the link.
Get the current invitation back to guests who report a missing invite or old video link, with a clear send result for you.
Put full client call transcripts on the right customer timeline.
You can read the full transcript on the right customer's call timeline before following up, without searching for the recording.
Put a customer reply draft in your chat for review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.
Draft client replies that reflect the full account conversation.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.
Send approved client agreements for signature and receive a copy.
Your client gets a clear signature request with the deadline, and the agreement owner gets a copy of the invitation.