Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft first answers to shoppers' product questions for review.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Draft replies to shoppers' order and product questions for review.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.