Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft shopper thank-yous using verified recent purchases.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Draft defect replies for shoppers using orders and replacement rules.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.