AI-Agents for Community working with RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Join relevant Page conversations and flag posts needing a person.
Your page joins relevant conversations on recent posts, and you get the links and exact comments in your chat.
16 toolsSend ranked member post matches to the moderators' review channel.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
17 toolsRespond to criticism in comment threads and escalate unclear cases.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
15 toolsKeep post conversations moving and flag comments needing a teammate.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.
14 toolsSelect eligible winners from giveaway comments for announcement.
Your giveaway winners come from comments that meet your rules. Get a checkable result in your chosen chat.
14 toolsDraft a discussion prompt from questions customers raise in polls.
Get a social media engagement post draft when last week's customer poll shows a repeated question, with the supporting feedback in your chat.
12 toolsSend the author reader comments needing a personal reply.
Your morning blog comment list points you to reader questions and feedback that need your reply, with links to the conversations.
9 toolsPublish clear member posts and route suspected spam to moderators.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.
10 tools
