RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Answer common tenant questions and share callback details with the team.
Get routine phone questions answered during the call, with a team chat summary when your team needs to call someone back.
Put property phone voice transcripts in the coverage chat.
Get voice messages from your shared Android phone as text in your chosen coverage chat, with the sender and arrival time included.
Reply to approved tenant texts and share open issues with property staff.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Draft responses to tenant texts for manager review.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.