AI-Agents for Community in Message Triage working with Google Chat

Keep member DMs answered from the guide and flag questions beyond it.

Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.

Works with23 tools

Check reported member messages and point moderators to prior findings.

Your moderators get a reasoned second look at possible spam, right in the review thread where they asked for help.

Works with

Surface personal stories in comments for the account owner.

Your morning comment list brings thoughtful questions and personal stories from your posts into your work chat, with links to reply.

Works with15 tools

Answer common customer questions and flag sensitive messages.

Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.

Works with18 tools

Draft guidance-based replies to questions from members.

Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.

Works with16 tools

Draft answers to member messages for review in the thread.

Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.

Works with7 tools

Keep post conversations moving and flag comments needing a teammate.

Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.

Works with14 tools