AI-Agents for Chat Support in Retail working with Google Chat
Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.
Share a shopper's unresolved chat with a teammate and send its handoff link.
Get a focused question in a private group chat and the handoff link in your inbox when a customer chat needs a teammate's judgment.
32 toolsAnswer common shopper questions in chat and email the owner a copy.
Your Telegram contacts hear back on routine questions while you're away. Your inbox shows the replies and the chats that need you.
31 toolsDraft approved replies to shoppers' questions about store offerings.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
16 toolsAnswer shoppers' WhatsApp questions about store hours and returns.
Get routine WhatsApp questions answered in the same chat, with follow-ups understood and unanswered requests passed to you.
7 tools
