Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft measured replies to reviews the business cannot identify.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.
Draft public replies to poor reviews from verified complaint history.
Get a thoughtful reply to a bad review, with supporting email history and questions to settle before you post.
Draft responses to public reviews and send them to local approvers.
Your location managers get replies tailored to customer comments and local services, ready to check before posting.